Returns & Exchanges
We guarantee our merchandise to be free of manufacturing defects and will accept any defective item for refund or exchange with proof of purchase within one year. If for any reason you are not satisfied with your product, we will gladly accept your timely return of unwashed, unworn, unused or defective merchandise. Used merchandise cannot be returned. Returned merchandise should include original packaging and tags and be in the same condition as when it was received. We do not accept returns on products that were not purchased via this website.
All final sale items are not eligible for return or exchange.
To start your return, please click HERE.
Returns and exchanges are accepted within 30 days of receipt of merchandise. Merchandise received after 30 days will be subject to a 15% restocking charge and will only be accepted at our discretion for store credit.
Please do note for returns that come with a promotional gift, the gift must also be returned in order to receive a full refund. If the promotional gift is not returned, we will refund the amount minus the value of the gift.
Customer is responsible return shipping. We recommend an insured service with tracking ability. This will provide you with recourse on your packages as we cannot accept responsibility for lost packages.Mail your return to below address:
Cult Online Returns
19715 Harrison Ave.
City of Industry, CA 91789