We offer package protection services for a nominal fee through a third party insurance company called Shipinsure. This can be added at the cart page and we highly recommend it in case anything goes wrong with delivery. By purchasing coverage, the customer acknowledges that they have reviewed, agreed, and understood to all Shipinsure Policies.

*Shipinsure does not insure any packages being shipped to a freight forwarder due to high numbers of lost or missing packages. If you proceed to ship your order to a freight forwarding address, Shipinsure will not reimburse you in an event of lost or stolen packages.*

Cult of Individuality are also not responsible for any lost or stolen packages: Shipping & Delivery Policies